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Something broken? Something missing?

Support · Proof Of Fun for iPhone

This goes to one person — the one who built the app. There is no ticket queue and no bot in the middle. Most things get an answer within a day or two, and every bug report gets read whether or not it gets a reply.

What is this?

Something’s broken It crashed, it hung, it lost something, it lied. I have feedback An idea, a complaint, a thing that annoys you.

What happened?

If it’s a bug: what you tapped, what you expected, and what you got instead. Screen names help.

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Your email optional

Leave it blank and this is one-way — there is no other way to reach you.

Your @handle optional

If you have the app, it helps us find the account.

Website

Send it

No account needed. What you write is stored so it isn’t lost, and nothing else about you is — see the privacy policy.

Other ways

If a form is not what you want, write to [email protected] and it lands in the same place.

Reporting someone’s content or behaviour is a different thing and has a faster route: use Report inside the app, on the mark, photo, answer or profile itself. Those are looked at within 24 hours, which is what the terms commit to. This form is not that queue.

Deleting your account needs nobody’s help: Profile → Settings → Delete account, in the app. It takes everything with it, immediately. The privacy policy lists exactly what "everything" means.

What makes a report easy to fix

• The screen you were on. "Discover", "the place page for Sey Coffee", "the map".
• What you expected, and what happened. These are different sentences, and the gap between them is the bug.
• Whether it happens every time. "Once, yesterday" and "every single time" get investigated very differently.
• Your iPhone and iOS version, if you know them. Settings → General → About.